Terms of service

Effective Date: 20/4/23

This website is owned and operated by Debbie Palmer, 32 Fawconer Road, Kingsclere, Newbury, Berkshire. 

Welcome to Watership Down Crafts! We are delighted to have you as a valued customer. Before you proceed to use our products, we kindly request that you carefully read and understand the following Terms of Service Policy. By accessing or using Watership Down Crafts' products, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our products.

  1. Acceptance of Terms By using Watership Down Crafts' products, you acknowledge that you have read, understood, and agreed to these Terms of Service Policy. You also acknowledge that you have read and understood our Privacy Policy. You represent and warrant that you have the legal capacity to enter into this agreement, or you have obtained necessary parental or guardian consent if you are under the age of majority in your jurisdiction.

  2. Products Watership Down Crafts offers a variety of handmade crafts, including but not limited to home decor items, fabric and embroidered items. All products displayed on our website are subject to availability.

  3. Ordering and Payment To place an order, please follow the instructions provided on our website. By submitting an order, you make an offer to purchase the selected product(s) at the price indicated, including any applicable taxes and shipping fees. We reserve the right to accept or reject any order at our discretion.

Payment for your order can be made through the available payment methods specified on our website. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method and that the information you provide is accurate and complete.

  1. Shipping and Delivery We strive to process and ship orders promptly. The estimated delivery time will be communicated to you during the ordering process, and we will make every effort to meet the estimated delivery dates. However, please note that delivery times may vary depending on factors beyond our control, such as shipping carrier delays or customs procedures.

The risk of loss or damage to the products passes to you upon delivery. If you receive a damaged or defective product, please contact our customer service within 14 of receiving the product to initiate a return or exchange process.

  1. Intellectual Property All intellectual property rights, including copyrights, trademarks, and designs, related to Watership Down Crafts' products and website are the property of Watership Down Crafts. You may not use, reproduce, distribute, or modify any materials or content without our prior written consent.

  2. Disclaimer of Liability Watership Down Crafts strives to provide accurate and up-to-date information about our products. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any information, including product descriptions, on our website. You acknowledge and agree that your use of our products is at your own risk, and Watership Down Crafts shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use or inability to use our products.

  3. Termination We reserve the right to suspend or terminate your access to our products or website, at our sole discretion, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms of Service Policy.

  4. Changes to the Terms of Service Watership Down Crafts may update or modify these Terms of Service Policy from time to time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates or changes.

  5. Governing Law and Jurisdiction These Terms of Service Policy shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the